Responsible Gambling at iWild Casino

Gambling should be entertainment, not a money-making method or escape from problems. Responsible gambling means controlling time and money spent on gambling, understanding the risks, and recognizing warning signs when play exceeds healthy recreation boundaries.

iWild Casino offers tools to control gambling activity and access to support resources for players experiencing difficulties. Below is a practical guide for recognizing problem gambling, using responsible gambling tools, and obtaining help when needed.

Recognizing Problem Gambling

Warning Signs

Problem gambling develops gradually. Early recognition of symptoms increases chances of regaining control before situations worsen.

Financial signs:

• Gambling with money you can't afford to lose
• Borrowing money for gambling from family, friends, or institutions
• Neglecting bill payments to have money for gambling
• Selling personal belongings to finance gambling
• Lying about how much money you lose gambling
• Hiding gambling losses from loved ones

Behavioral signs:

• Need to gamble with increasingly higher stakes to feel excitement
• Unsuccessful attempts to limit or stop gambling
• Irritability or restlessness when trying to stop gambling
• Gambling to escape problems or bad mood
• Returning next day to chase losses
• Constantly thinking about gambling, planning next session
• Lying to family about time spent gambling

Life impact signs:

• Neglecting work, studies, or household responsibilities
• Relationship conflicts due to gambling
• Social isolation—losing interest in hobbies and friends
• Health problems (insomnia, stress, anxiety, depression)
• Legal troubles related to financing gambling

Self-Assessment – 11 Questions

Answer honestly "yes" or "no" to the following questions:

1. Have you ever lost time from work or school due to gambling?
2. Has gambling made your home life unhappy?
3. Has gambling affected your reputation negatively?
4. Have you felt remorse after gambling?
5. Have you gambled to get money to pay debts or solve financial problems?
6. Does gambling cause a decrease in your ambition or efficiency?
7. After losing, do you feel you must return quickly to win back losses?
8. After winning, do you have strong urge to return and win more?
9. Do you often gamble until your last dollar is gone?
10. Have you borrowed money to finance gambling?
11. Have you sold anything to finance gambling?

Interpretation:

• 0 "yes" answers: Likely no gambling problem
• 1-3 "yes": Possible early signs—consider limiting gambling
• 4-6 "yes": Probable gambling problem—seek help
• 7+ "yes": Serious gambling problem—urgently contact professional support

This tool serves self-assessment purposes, not professional diagnosis. If you have doubts, consult with specialist.

Control Tools at iWild Casino

Deposit Limits

Set maximum amount you can deposit within specified time:

After reaching limit, you cannot deposit more until period resets. Increasing limits requires 24-hour waiting period—protects against impulsive decisions. Decreasing limits takes effect immediately.

Loss Limits

Restricts maximum net loss (deposits minus withdrawals) during given period. When you reach loss limit, access to play blocks until period ends.

Example: You set weekly loss limit of 300 EUR. Deposited 800 EUR and withdrew 500 EUR during week = 300 EUR loss. Further deposits and play impossible until week ends.

Wager Limits

Restricts total sum of bets (not deposits) within period. If you set daily wager limit of 500 EUR, after turning over that amount you cannot play further that day.

Session Time Limits

Automatic logout after specified time:

• 30 minutes
• 1 hour
• 2 hours
• 4 hours

Useful to prevent prolonged sessions when losing control over time. After logout, you can log in again, but break helps assess whether you want to continue.

Reality Check

Periodic notifications during play showing:

• Time spent in session
• Starting balance vs current
• Session wins and losses

You can set frequency (e.g., every 30 minutes). Reality check interrupts play momentarily, reminding of reality and giving chance for conscious decision whether to continue.

Breaks and Self-Exclusion

Cool-Off (Temporary Break)

Temporarily suspend account for chosen period:

• 24 hours
• 48 hours
• 7 days
• 2 weeks
• 1 month
• 6 weeks

During cool-off:

• You cannot log in
• You cannot deposit or play
• You receive pause from marketing materials
• Account reactivates automatically after period

How to activate: In "Responsible Gambling" section in account settings, select break length and confirm. Decision is irreversible until period ends—you cannot shorten break after activation.

Self-Exclusion (Permanent)

Irreversible account closure. Choose only if gambling became serious problem and you need definitive access break.

After self-exclusion:

• You cannot reactivate account (ever)
• You cannot create new account
• Your data is blocked in system
• Remaining funds (after verification) will be withdrawn
• You stop receiving any marketing communication

How to activate: Contact support via live chat or email, clearly stating desire for permanent self-exclusion. Support will confirm your identity and process request within 24-48 hours. You'll receive email confirmation.

Process is intentionally inconvenient—it's last resort for people with addiction requiring radical step.

Support Resources

International Support Organizations

Gamblers Anonymous (GA)

• Support groups following 12-step program
• Meetings in many countries worldwide
• Completely free and confidential
• Contact: Find local meeting at gamblersanonymous.org

GamCare (UK)

• Free support and counseling
• National Gambling Helpline: 0808 8020 133
• Online chat support
• Website: gamcare.org.uk

National Council on Problem Gambling (USA)

• 24/7 helpline: 1-800-522-4700
• Online chat and text support
• Referrals to local treatment
• Website: ncpgambling.org

BeGambleAware (International)

• Information and guidance resources
• Treatment finder tool
• Website: begambleaware.org

Gambling Therapy (International)

• Free online support in multiple languages
• Live chat counseling
• Support forums
• Website: gamblingtherapy.org

Country-Specific Resources

Australia: Gambling Help Online – 1800 858 858, gamblinghelponline.org.au

Canada: Problem Gambling Helpline varies by province, check responsiblegambling.org

Ireland: Problem Gambling Ireland – 089 241 5401, problemgambling.ie

New Zealand: Gambling Helpline – 0800 654 655, gamblinghelpline.co.nz

South Africa: National Responsible Gambling Programme – 0800 006 008, nrgp.org.za

Help for Family Members

Gam-Anon (for families of problem gamblers)

• Support groups for families and friends of gamblers
• Help coping with impact of loved one's addiction
• Meetings in many cities
• Contact: gam-anon.org

Family support services: Most gambling helplines offer support for family members, not just gamblers themselves.

Safe Gambling Principles

Before Starting Play

• Set budget: Only amount you can lose without life impact
• Set time limit: E.g., maximum 1 hour daily
• Never borrow for gambling
• Don't gamble under alcohol or drugs influence
• Don't gamble when stressed, depressed, or angry

During Play

• Take breaks: Every 30-45 minutes stand up, stretch, look away from screen
• Don't chase losses: If losing, don't desperately increase stakes
• Accept losses: Treat them as entertainment cost, not "loan" to repay
• Withdraw winnings: Don't reinvest everything hoping for more

After Session

• Assess honestly: Did you have fun? Did you lose more than planned?
• Don't think obsessively: If constantly thinking about next session, that's red flag
• Balance life: Ensure gambling doesn't replace hobbies, relationships, responsibilities

Understanding Gambling Mathematics

All casino games have house edge. Long-term, mathematics guarantees casino wins. Gambling isn't money-making method—it's entertainment with cost.

• 96% RTP doesn't mean you'll recover 96% of each deposit—it's statistic for millions of spins
• Volatility: Short-term you can win, but long-term probability works against you
• No system exists: No strategy beats house edge—"martingale," "fibonacci," all statistically lead to loss

How to Help Someone with Gambling Problem

Recognizing Problem in Loved One

Signs someone may have problem:

• Secretiveness about time and money
• Frequent money borrowing without clear reason
• Neglecting work, relationships, hobbies
• Mood changes—euphoria after wins, depression after losses
• Lies about whereabouts or online activity

How to Talk

• Choose calm moment: Don't confront during or right after gambling session
• Express concern, don't accuse: "I'm worried about you" instead of "You're addicted"
• Listen without judging: Allow person to express feelings
• Offer concrete help: Suggest finding therapist together, help contacting organization
• Set boundaries: Don't lend money for gambling, don't cover consequences

Take Care of Yourself

Living with addicted person is stressful. Don't forget your own needs:

• Consider own therapy or support groups (Gam-Anon)
• Don't take responsibility for loved one's addiction
• Protect your finances—separate bank accounts if needed
• Seek support from other relatives, friends

iWild Casino Commitment

iWild Casino commits to promoting responsible gambling through:

• Providing control tools (limits, self-exclusion)
• Age verification—18+ play prohibition
• Player education about gambling risks
• Cooperation with licensing authority on player protection standards
• Monitoring unusual play patterns and intervention when problem signs noticed

If you need help setting limits or have responsible gambling questions, contact support via live chat—team will help configure appropriate protections.

Summary

Gambling is entertainment as long as it remains under control. Problem gambling warning signs are recognizable—if any apply to you, don't wait for situation to worsen.

Control tools at iWild Casino help maintain healthy boundaries. But most important is your own honesty with yourself. If gambling stopped being fun and became problem, seeking help is courage, not weakness.

Support resources are available, free, and confidential. You're not alone—thousands have gone through same experience and regained life control. First step is acknowledging problem and reaching for help.